All Systems Operational
Applications Operational
90 days ago
100.0 % uptime
Today
Hercules (Legacy)   ? Operational
90 days ago
100.0 % uptime
Today
Salesforce   Operational
Microsoft Office 365   ? Operational
Helios   Operational
Websites Operational
areswear.com   Operational
dyenomite.com   Operational
shop4myteam.com   Operational
print4myteam.com   Operational
Services Operational
Atlas API   ? Operational
Olympus API   ? Operational
Infrastructure Operational
EC2   Operational
Cloudfront   Operational
Sendgrid   Operational
Route53   Operational
Rollbar   Operational
Pusher   Operational
NPM   Operational
Codeship   Operational
Contentful Assets CDN   Operational
Contentful Content Delivery API   Operational
AWS s3-us-east-2   Operational
Drip REST and JavaScript APIs   Operational
AWS ec2-us-east-2   Operational
AWS elb-us-east-2   Operational
AWS redshift-us-east-2   Operational
Marketing Operational
Wistia   Operational
Drip Email Sending   Operational
Drip Workflows and Rules   Operational
Drip User Interface   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
SQL Connection Count
Fetching
GQL Host Status ?
Fetching
Past Incidents
Apr 20, 2018

No incidents reported today.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018
Completed - The scheduled maintenance has been completed.
Apr 8, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 00:00 EDT
Scheduled - As an admin of a Salesforce org on the NA30 instance, we want to inform you that we are performing a site switch on the instance on April 7.

The maintenance is scheduled between:
9:00 p.m.–10:00 p.m. US Pacific Time on Saturday, April 7, 2018


Performing this site switch will help to ensure that you continue to receive the same levels of performance you have come to expect from Salesforce.

After this site switch, your active instance location will be in our Washington data center and your ready instance location will be in our Chicago data center. Your instance name will not change.

During the maintenance, your instance will be available in read-only mode, meaning users can’t add, edit, or delete data on their org(s) during this window. For more information on what read-only access allows, see our Read-Only Mode Overview article.


What action do I need to take?

If you already follow our infrastructure best practices by not restricting access to Salesforce IP ranges and setting your DNS timeout value to 5 minutes (default setting), a site switch should be seamless to your users. Otherwise, if you are restricting access to certain IP ranges or data centers, update your network settings to include the complete list of Salesforce IP ranges from the What are the Salesforce IP Addresses to whitelist? article in order to avoid any unintended service disruptions following a site switch.

If you control your DNS timeout values set, then you may need to refresh your DNS cache and restart any integrations following the maintenance.

If you use Live Agent, make sure Live Agent server endpoints are updated after the site switch. Details on this and other FAQs can be found in the Site Switching Overview article.

We will update customers via the Trust site when the site switch has started and completed and recommend subscribing to Trust Notifications to stay informed of maintenance updates.

How can I get more information?

You can reach out to Support to answer any questions you may have by logging a case via the Help & Training portal.

We appreciate your patience during this maintenance window and apologize for any inconvenience this may cause.
Apr 5, 07:58 EDT
Apr 7, 2018

No incidents reported.

Apr 6, 2018

No incidents reported.